How to Fix Shark Robot Vacuum Not Charging: Troubleshooting Tips for a Clean Sweep

How to Fix Shark Robot Vacuum Not Charging: Troubleshooting Tips for a Clean Sweep


Shark robot vacuums are a great way to keep your floors clean without lifting a finger. However, like any other electronic device, they can sometimes encounter problems, such as not charging. If your Shark robot vacuum is not charging, don’t worry – there are a few things you can do to troubleshoot the issue and get it back up and running.

1. Check the Power Supply:

a. Verify Power Outlet:

Ensure the power outlet you’re using is functioning properly. Plug in another device to check if it receives power.

b. Inspect Power Cord:

Examine the power cord for any visible damage or loose connections. Ensure it’s securely plugged into both the robot vacuum and the power outlet.

2. Clean the Charging Contacts:

a. Locate Contacts:

Identify the charging contacts on both the robot vacuum and the charging base. They are usually metal pins or plates.

b. Clean with a Soft Brush:

Use a soft brush or cotton swab to gently remove any dirt, dust, or debris from the contacts. Be careful not to damage the contacts.

c. Use Contact Cleaner (Optional):

If the contacts are particularly dirty, you can use a contact cleaner to remove stubborn grime. Apply the cleaner according to the product instructions.

3. Inspect the Charging Base:

a. Check for Obstructions:

Make sure there are no obstacles or objects blocking the charging base. Ensure the robot vacuum can easily dock with the base without any physical hindrance.

b. Examine Base Connectors:

Inspect the connectors on the charging base for any damage or corrosion. Clean them with a soft brush if necessary.

4. Reset the Robot Vacuum:

a. Power Cycle:

Sometimes, a simple power cycle can resolve charging issues. Turn off the robot vacuum, unplug it from the power outlet, wait a few minutes, and then plug it back in.

b. Factory Reset:

If the power cycle doesn’t work, consider performing a factory reset on the robot vacuum. Consult your specific Shark robot vacuum model’s user manual for instructions on how to do this.

5. Contact Shark Customer Support:

If you’ve tried all of the above solutions and your Shark robot vacuum is still not charging, it may be time to contact Shark customer support. They can provide further assistance, arrange repairs if necessary, or guide you through any warranty-related issues.


By following these troubleshooting tips, you can resolve common charging problems with your Shark robot vacuum. Regular maintenance and care can help prevent future issues and ensure your robot vacuum continues to keep your floors clean and sparkling.